Call: (877)746-4873         Email: sales@springtree.net

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Warranty

Keeping it Simple- On all Springtree designed products, we will replace in the first year, and repair in the second. Other manufacturers' products are covered by their great warranties. 

Shipping 

We ship only to the continental United States. We apologize for any inconvenience this may cause. If you have an Alaskan or Hawaiian shipping address please contact us via the email or phone number above to make purchases. Orders go out within 24 hours during regular business hours. 

Returns Policy

The return period is 30 days from the invoice date. Returns must be as new including original packaging, disks, registration cards, packing materials, and other accessories. Damaged returns, or returns without first receiving an RMA number from us may be subject to a restocking fee (up to 20%), and any applicable payment processing fees (up to 3%). 

The customer is responsible for return shipping. Returns must be shipped using a trackable, insured service such as USPS, FedEx, or UPS. Once your return is received, it will undergo QA testing. Once the item is verified to be in good working order, a refund will be processed minus any shipping costs related to the original sale. Contact Us About a Return